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year's conference |
The ISPI conference was a huge success this year. They
had 1400 people in total, 350 of whom were from 6 different countries
.Canada
representing about 100. We have over 50 BCers at the conference. The keynote,
by Chip Bell was very inspirational and got people focused about the importance
of connecting at the heart level within organizations. In fact, there were several
subsequent sessions I attended which reiterated that same message. Our BC breakfast
that we put on drew over 40 members and non-members from Victoria, Gabriola Island,
Kitimat and of course, Vancouver. Thursday evenings event was a blast giving
participants a taste of BC with virtual fishing in Tofino, all kinds of
fish and smoked fish, a live band from Quesnel, tattoos, massages and a caricaturist.
Fun was definitely had by all. Friday nights keynote banquet speech was
led by Harold Stolovitch and Thiagi, this years incoming President gave
a very strong message that he is here to serve us the members.
On a final
note, a big thank you to all our Vancouver member red beret volunteers who did
a fabulous jobs being hosts and ambassadors at the conference, answering questions,
guiding people to good restaurants and locations for their sessions, etc. And
of course, youll get a chance to find out what some of the sessions were
about thanks to our roving reporters who have provided our members with useful
writeups
.and on that note, remember, next years conference is in Dallas
be sure not to miss it! Erica & the ISPI Vancouver 2005 Conference Team | |
 Erica Groschler VP 2005 Conference

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Our
conference volunteers included a group of willing Roving Reporters who captured
conference moments and memories along the way. Click
here to visit the Roving Reporters Page. Some
highlights are featured below.... | |
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ROVING
REPORTER: Ramona Materi
I really enjoyed the conference--good people, interesting topics. Taking
pictures gives you a completely different "angle" on sessions--you spend
time watching how people react and how in turn, how the speaker reacts to the
audience. Enjoy
the pictures! I had fun taking them. Check
out our Conference Photo Album - click
here | |  | | | | |
ROVING
REPORTER: Phil Mentacos Magnetic
Service: Increasing Productivity Through Great Partnerships - This was my favourite
session; it was also my first. Further, it was on a topic which I am most passionate
about: customer service. The speaker, Chip Bell (Senior Partner, Performance Research
Associates Inc.), enthusiastically and with great energy and humour, shared many
examples of what service/product providers do to win not only commitment and loyalty
from customers, but... [click here to read more
of Phil's report] | |  | | | | |
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