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Orientation to Performance Improvement

ORIENTATION TO PERFORMANCE IMPROVEMENT:

 

As our name states, ISPI is "for Performance Improvement." People ask, "What do you mean by that?" We could start by giving you two more terms for the same approach: Human Performance Technology (HPT) and Human Performance Improvement (HPI).

But what if you're asking for an orientation to HPT? We'll direct you to three good sources (from three great experts!). Each captures the essence of Performance Improvement in its own way.

  
 

Orientation Outcome: When you've succeeded in this orientation, you'll have a better sense of "Performance Improvement." Even if you're new to the field, you'll be able to picture yourself doing Performance Improvement (or HPI, or HPT). And you'll be able to concisely explain the approach and its value.

Orientation Time: We suggest ten minutes to an hour. It depends on how interested you become. Even if you have only a minute or two, please start now.

Orientation Process: Visit up to three of these insightful sources in any order.

 

1. Tony O'Driscoll
"What Is Human Performance Technology (HPT)?" Dr. O'Driscoll begins with this quote: "systems thinking applied to human resource activities." He then fills it out with a one-page one-minute answer. Read the article here.

2. Roger Chevalier
"Using the Standards of Performance Technology" presents ten standards, four principles, six steps, and one model. Dr. Chevalier's article is so clear that you'll think anyone can understand HPT. You'll be right. The challenging - and engaging - part is to become skilled at it. Read the article here.

3. Thiagi's Peers
"Explaining HPT to Your Mom" is an Open Question on the site of ISPI's entertaining expert, Dr. Sivasailam Thiagarajan, known to all as Thiagi. Read the question and then skim the peer answers for golden nuggets. "Aha," you may find yourself saying, "so that's what it's all about!"

 

Observing Success: Envision yourself doing Performance Improvement. Then talk about it with a friend or colleague. In a clear, simple, and interesting way, tell your listener about HPT and its value. Watch your listener's eyes. When they light up, you've achieved the Orientation to Performance Improvement outcome. Congratulations!

Taking It Further: If you'd like to get better at Performance Improvement and get to know a Performance Improvement community of practice, then your ISPI chapter is a good group to visit or join.

 

Evaluating the Orientation: Let us know what you think about this "Orientation to Performance Improvement." Do our short survey. Thanks!

 
 Jim Wright, B.A., M.Ed., is a founding member of ISPI Vancouver and a Coordinator of Instructional Development for the BC Open University (BCOU). He has developed a wide range of courses and training for the BCOU and other divisions of BC's Open Learning Agency. A former secondary school department head and managing editor in book publishing, Jim also developed advertising for many years in the print and (more recently) Web media. He enjoys cross-discipline transfer of expertise and appreciates ISPI as an ongoing source of sound research, practical ideas, and interesting interaction. Jim is currently Co-President of ISPI Vancouver. 

Jim Wright

 

 

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