Plan to join us on November 9th, join us for our guest Elena Galbraith, CPT, and Developing Great Job Aids-Tips and Techniques. To jump directly to registration details, click here.

One of the most critical design decisions related to developing training is whether to store training information in long-term memory or put it in the performer's hands. The time it takes to develop job aids is three to fives times shorter than developing instruction-to-recall-saving the organization time and money. When job aids are used as training support for traditional training, further time and cost savings are realized. Not to mention, job aids solve retention problems and result in more accurate performance.

In our current climate of cross training, job combining, and constant process improvement, training to memory is often not the most cost-effective approach. Structured OJT and development of job aids are more useful. Job aids are also useful in defining step-by-step job procedures where training is not the primary target.

In this fast-paced session, you can expect to take away solid tips and techniques in the following areas:

• Determine the need for job information (training)
• Critical factors that help decide the appropriateness of job aids
• Formats for job aids
• Plus, hand-on practice in constructing a job aid
  

Elena Galbraith, CPT, works as a performance improvement program manager for Microsoft in the Enterprise Sales Productivity organization. Her goal is to help drive individual, team and organizational readiness through performance improvement programs that increase the predictability of peak sales results. Elena holds a Certified Performance Technologist (CPT) designation and has been practicing in the field of human performance improvement since the early 1990s. Her primary areas of focus have been in the manufacturing and technology industries. Elena is a certified instructor of J. Harless' tools-including Job Aids Workshop and Front End Analysis. Her long-time passion has been educating managers and individual contributors on the underpinning of HPI and helping them to institute application of these principles into daily management practices.

Here's some quick bites on the topic of job aids to whet your appetite for our November 9th session on job aids with Elena Galbraith:

What are Job Aids? - A definition from San Diego State University

Job Aids Chapter - by Paul Elliott
This is an entire chapter from the ISPI bestseller, Handbook of Human Performance Technology by Dr. Paul Elliott. It describes the benefits and use of job aids.

A Handbook of Job Aids - - by Allison Rossett, Jeannette Gautier-Downes

Some interesting job aid samples found on the web.

Archives from a job aids symposium in healthcare.