With the numerous changes organizations are facing, it becomes increasingly important to both engage people and keep them informed of the changes. This session is targeted to anyone involved in managing, leading or supporting a change in your organization.
This session will provide you with the skills and knowledge to:
- Differentiate change from transition
- Explain the importance of Communicating Change as part of the continual process of managing change
- Describe William Bridges’ 4 Ps Communication Tool
- Apply the 4ps tool to a current change
This session will involve:
- Presentation of key content regarding change and transition, managing change as a process and Bridges 4 Ps as well as
- Interactive group work applying the 4Ps tool to current changes participants are facing in their organizations.
Our speaker is Erica Groschler, MA, Educational Technology. She brings fifteen years of experience working with organizations to help improve human performance in the workplace. Erica has made working with people and organizations the focus of her career and she is playing a key role in helping companies define and develop their culture and high performance capability.
She is a past Principal of an organizational effectiveness and change management firm, past Director of Western North America and HR/Operations for an International Training & Performance Consulting firm and currently is the founder and President of TPS Consulting Ltd.
Erica brings vast industry experience, having worked with healthcare, transportation, automotive, high technology, real estate, banking, metallurgy, government, non profit, and utilities. She has worked successfully on large-scale initiatives internationally for Fortune 500 clients, including developing capabilities of front-line employees and management and in some cases, working with the intricacies of unionized environments. Underscoring all these functions is what Erica sees as her most critical role – “culture keeper and catalyst”. “I have always attached importance to taking care of the health, learning and development of people and helping to identify what the organization and its people need to prosper,” says Groschler. “ My goal is to ensure we create a sense of urgency and respond to the client’s needs to create high performance and develop individual and organizational capability.”
Erica is known for her enthusiastic approach and her commitment to ensuring appropriate resources, tools and training are integrated to ensure individuals can perform optimally in their jobs. She is passionate about supporting her clients in facilitating authentic communication, stronger and more vibrant teams and overall, higher work performance. Erica has worked with companies such as Alcan, BC Hydro, BC Lottery, Creo, Cominco, Fraser Health Authority, Pivotal, Sun Microsystems, Business Development Bank ofCanada, CP Railway, BC Ferries, Worker’s Compensation Board, TELUS, Prudential Real Estate and the Ministry of Children and Family Services.
Erica holds a Masters degree in Educational Technology (Concordia,Montreal) and a Bachelor’s degree in Industrial Relations (McGillUniversity). She is also Myers Briggs qualified.
Erica is a past President for Vancouver’s International Society of Performance Improvement (ISPI), past VP Conference Chair for ISPI’s local chapter role in hosting the 2005’s International Conference in Vancouver and past V.P. Programs for B.C.’s Organizational Development Network (BCODN). Because of Erica’s contribution to the Vancouver ISPI chapter, she is an honorary life-member. Erica is also a member of the Human Resource Management Association (HRMA)’s Training Roundtable.
Date & Time:
Tuesday, September 13, 2011 05:30 to 07:30 PM
Jewish Community Centre of Greater Vancouver
950 West 41st Avenue (41st & Oak, southeast corner)