Engaged ISPI Members!
As our name states, ISPI is “for Performance Improvement.” People ask, “What do you mean by that?” We could start by giving you two more terms for the same approach: Human Performance Technology (HPT) and Human Performance Improvement (HPI).
But what if you’re asking for an orientation to HPT? We’ll direct you to three good sources (from three great experts!). Each captures the essence of Performance Improvement in its own way.
Orientation Outcome
When you’ve succeeded in this orientation, you’ll have a better sense of “Performance Improvement.” Even if you’re new to the field, you’ll be able to picture yourself doing Performance Improvement (or HPI, or HPT). And you’ll be able to concisely explain the approach and its value.
Orientation Time
We suggest ten minutes to an hour. It depends on how interested you become. Even if you have only a minute or two, please start now.
Orientation Process
Visit up to three of these insightful sources in any order.
1. Tony O’Driscoll
“What Is Human Performance Technology (HPT)?” Dr. O’Driscoll begins with this quote: “systems thinking applied to human resource activities.” He then fills it out with a one-page one-minute answer. Read article here.
2. Roger Chevalier
“Using the Standards of Performance Technology” presents ten standards, four principles, six steps, and one model. Dr. Chevalier’s article is so clear that you’ll think anyone can understand HPT. You’ll be right. The challenging – and engaging – part is to become skilled at it. Read article here.
3. Thiagi’s Peers
“Explaining HPT to Your Mom” is an Open Question on the site of ISPI’s entertaining expert, Dr. Sivasailam Thiagarajan, known to all as Thiagi. Read the article called Two More OQs for Thiagi’s thoughts. “Aha,” you may find yourself saying, “so that’s what it’s all about!”
Observing Success
Envision yourself doing Performance Improvement. Then talk about it with a friend or colleague. In a clear, simple, and interesting way, tell your listener about HPT and its value. Watch your listener’s eyes. When they light up, you’ve achieved the Orientation to Performance Improvement outcome. Congratulations!
Taking It Further
If you’d like to get better at Performance Improvement and get to know a Performance Improvement community of practice, then your ISPI chapter is a good group to visit or join.
Evaluating the Orientation
Let us know what you think about this “Orientation to Performance Improvement.” Email us your comments. Thanks!
Jim Wright
Written by Jim Wright, B.A., M.Ed. – a founding member of ISPI Vancouver. He has developed a wide range of courses and training for BC Open University and other divisions of BC’s Open Learning Agency. A former secondary school department head and managing editor in book publishing, Jim also developed advertising for many years in the print and Web media. He enjoys cross-discipline transfer of expertise and appreciates ISPI as an ongoing source of sound research, practical ideas, and interesting interaction.
