Phil Kirby – Treasure Hunter
and celebrated presenter at the ISPI International Conference, Orlando (April 2011)
January 12, 2012, 8:30 a.m. – 12:00 pm

Be There! Live Event Studio at Support Services Unlimited
102 – 211 Columbia Street, Vancouver

Attend in person at the studio or
 join us online for this interactive event from this state-of-the-art studio.

 Register Now: http://bit.ly/sozxIS

Is your business sitting on a goldmine, and you just don’t know it?
Is your wealth right before your eyes, but you can’t see it?
Perhaps you don’t know what you’re looking for, or where to look.

Lean profit expert Phil Kirby, founder of the performance improvement company Organization Thoughtware^® International Inc., guarantees that with the right “thoughtware” and effective processes, any business can achieve a minimum 50% performance improvement.

He says that today’s competitive edge is about processes. And chances are that only about 10% of our processes add value. The other 90% is waste. There – deep beneath the waste of your processes – is where the treasure can be found.

This special session with Phil Kirby will show you how to engage new thoughtware^®; i.e. how to think differently about your business.

It’s simple – and hard, but best process always wins. Phil’s “treasure hunters” revolutionize their bottom lines.

Phil’s axiom: Whenever you manage resources – costs go up; when you manage workflow – costs go down – always!

When using Phil’s methods, people, process and performance improvements align. Unprecedented results await the fearless. Come find out how. 

Phil Kirby founded Organization Thoughtware^® International Inc. some 20 years ago; www.thoughtware.ca/index.html  or http://www.philkirbylive.com. His education includes economics at Concordia University, and an MBA (organization behaviour) from the Schulich School of Business,  York University. He practised labour relations at Texaco; was a corporate OD and Divisional HR Manager at Westinghouse, and was the first non-engineer to head that corporation’s Plant, Engineering and Marketing divisions. Author of Thoughtware®: Change the Thinking & the Organization Will Change Itself and The Future: You Can’t Get There From Here, Phil’s hands-on experience encompasses an impressive list of blue-chip clients. As Phil Kirby, Treasure Hunter, he mesmerizes audiences worldwide with passionate, provocative and practical ideas that make sense – and money.

The International Society for Performance Improvement is a voluntary organization of professionals dedicated to the development of Human Performance Technology”(HPT); i.e. the systematic approach to improving productivity and competence based on a set of recognized methods, procedures, and problem-solving strategies.

Phil’s Tips & Strategies

Phil Kirby says, “Forget what you know, and begin to think like a treasure hunter.” And he offers 5 helpful tips to get you started.

1. Problems lead to treasure. Stop hiding them and instead, go looking for “trouble”. Experiment and learn.
2. Think process and workflow. To see a process, look where information is exchanged. Measure process capabilities and stop managing resources (people and equipment). Process is where the treasure is hidden.
3. The treasure usually is well hidden: the ratio generally is 10 times waste to work, or 10 per cent treasure hiding beneath 90 per cent waste.

So stop measuring results; instead, understand the purpose of the process, and measure your capability to achieve that purpose. The only value of a measure is to understand and improve a process.

1.  Limit technology; stop automating everything. Today’s processes require flexibility, responsiveness and variety, and variety is best handled by people, not computers. Choose “thoughtware” over hardware or software.
2. Save your money; stop throwing it at problems. Increased spending will not fix bad process. Only process thinking will generate breakthrough results.

There’s lots more of Phil’s wisdom to come, on Jan 12^th.

Register Now: http://bit.ly/sozxIS